Penbox Reviews
Penbox has an overall rating of 5.0 based on 25 reviews. Customer feedback on Penbox is mixed: Penbox reviewers highlight positive aspects like wide selection of pens, competitive pricing, excellent customer service and fast shipping, which strongly appeal to stationery enthusiasts, students, professionals and artists. However, Penbox is often criticized for its limited international shipping options, occasional stock issues, website navigation challenges and higher prices on some items.
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How would you rate Penbox?
All Penbox Reviews (25)
orangefish928
December 27, 2022
"Always a fantastic experience"
Always a fantastic experience, I picked up 2 awesome pens as Christmas gifts. Stephen goes above and beyond; he ensured the fountain pen was exactly what we were looking for and even swapped the nib for an extra fine one. I highly recommend this company for their quality pens and outstanding service. Thanks a bunch!
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lazydog511
November 07, 2022
"Great phone order experience"
Had a fantastic experience ordering over the phone. The Pelikan pen showed up super quick. It was also wrapped up really nicely and securely.
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Mange56
August 21, 2022
"Smooth and easy buy of a unique Omas Aventador"
I got my hands on the unique Omas Aventador from Penbox, and Steve was super helpful and quick to hold the pen for me. His prices are quite fair, particularly if you're after certain editions. The Omas I received arrived quickly and was packed really well. I highly suggest this shop for their diverse selection and top-notch customer service!
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daedae9300
August 06, 2022
"Great experience with Penbox - a loyal buyer"
I've shopped at Penbox a few times lately. Each time has been fantastic - Steve is super helpful, really knows his stuff, and offers fair prices. In both instances, the products I got arrived quickly and were packed really well. I totally recommend them!
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sadfrog969
February 03, 2022
"Outstanding service and support"
Superb assistance and quick shipping to the northern part of Scotland.
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orangegorilla587
January 12, 2022
"Fantastic service and thrilled they..."
Fantastic service and thrilled they had the pen available. Really made my day!
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Dale.Hart
November 24, 2021
"Managed to find a hard-to-get item"
I was on the hunt for some Parker pencil leads, and the only place I could find them was Penbox. Their service was top-notch and super quick. I’d totally suggest them to others.
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goldenpanda827
November 12, 2021
"Great experience with penbox"
I recently purchased a Pelikan M805 Stresemann from penbox.co.uk. Their prices are quite reasonable, and the service is top-notch. The pen showed up the very next day. I’ll surely be shopping at penbox again.
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bigzebra785
October 07, 2021
"An Excellent Store"
The proprietor is a charming guy who knows his stuff and is super helpful.
The price for the pen was reasonable, and the service along with shipping was top-notch.
I’ll definitely choose to shop here again in the future.
The price for the pen was reasonable, and the service along with shipping was top-notch.
I’ll definitely choose to shop here again in the future.
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whiteladybug733
September 21, 2021
"Consistently great service."
Big thanks to Steve over at Penbox for tracking down a 23k palladium nib that nobody else could get for me. As always, the service was quick, efficient, and super helpful.
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jodipacelli
August 27, 2021
"My third Sheaffer in solid silver"
If you're on the hunt for a limited edition Sheaffer silver fountain pen, Penbox is where you wanna be. I picked up two Legacy models last year and just got myself a Centennial last week. As usual, the delivery was quick and the price was pretty good. Definitely worth a shoutout!
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tinyostrich633
May 15, 2021
"Great Service and Company"
Fantastic support and guidance. Truly awesome customer care. Much appreciated!
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Jamie.Stephens
May 01, 2021
"Limited Edition Writing Instruments"
Recently picked up 3 limited edition writing instruments. Had a bunch of productive chats and emails with Steve to guide me in making my choice. He was super informative and really helpful. Just hoping the folks who get these pens are as wowed as I am.
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Sean.White
April 08, 2021
"Top-notch assistance."
Penbox really came through for me in tracking down and providing the elusive Pelikan Italic Broad nib unit at a great price. Truly top-notch assistance.
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sadmouse704
April 07, 2021
"An outstanding range of products..."
An outstanding range of products featuring pens that are no longer made (NOS). They were super quick to respond to my emails. The customer service is top-notch. Packaging was solid and shipping was speedy, even in these pandemic times! Thanks, Steve.
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